Last Updated: January 1, 2025

1. How Buying Works

Mega Mart connects you directly with independent sellers. When you click "Buy Now" on a product, you'll be connected to the seller on WhatsApp to discuss payment and delivery directly. Mega Mart does not process buyer payments on the platform itself.

2. Product Listings

Every product on Mega Mart is reviewed and approved by our team before it appears on the storefront, to help keep listings genuine and accurate. Approval does not guarantee the quality of a product or service — always confirm details with the seller directly.

3. Delivery & Digital Access

• Physical products: delivery timelines and shipping arrangements are agreed directly with the seller over WhatsApp.
• Digital products: access details (files, links, etc.) are shared by the seller after payment is confirmed between you and the seller.
• Services: scheduling and delivery of the service is arranged directly with the seller.

4. Payments

Payments for products and services are arranged directly between buyer and seller. Mega Mart is not responsible for payments made outside the platform. Always confirm seller details carefully before sending money.

5. Returns & Refunds

Return and refund terms are set by each individual seller, since Mega Mart does not process the underlying transaction. We encourage sellers to clearly state their return policy in their product description, and buyers to confirm this before purchasing.

6. Reporting an Issue

If a seller does not deliver as agreed, or a listing appears misleading or fraudulent, please report it to our team at support@megamart.com so we can review the seller's account.

7. Prohibited Items

Mega Mart does not allow the listing of illegal goods, counterfeit items, weapons, or any content that violates our Terms of Service. Reported listings are investigated and may be removed.

8. Seller Plans

Sellers on the Free plan may list up to 5 products, Pro up to 30, and Gold up to 100+. Products from paid plans may appear more prominently on the storefront.

9. Changes to This Policy

We may update this policy from time to time. Continued use of Mega Mart after changes are posted means you accept the updated policy.

Note: this is a starter policy template — review and adjust it to match your actual operations before relying on it in production.